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Cancellation Policy

In all our hotels, we are strictly adhering to the advice of local government authorities, following stringent health and safety guidelines and taking the highest level of preventative measures to keep our guests and staff safe. 

Our cancellation policies, which will apply to bookings made at all Peninsula properties, aim to provide consistency and adjustability when your plans change. The new policies include:


  • A standardised cancellation time for all Peninsula properties for general bookings: 3:00 pm, local time, one day prior to arrival.
  • Luxury in Advance, an early-bird booking offer at a preferential rate available in all Peninsula properties, allows guests to change reservations without penalty for up to 12 months from the original booking date.


We are closely monitoring the situation and will adjust the policy as needed for the benefit of our guests.


We look forward to welcoming you in the future to one of The Peninsula Hotels.