The Peninsula Chicago Service and Facility Changes | The Peninsula Hotels
The Peninsula Chicago Service and Facility Changes
DINING
- Please note that our restaurants will be temporarily closed beginning January 1, 2021. To-Go orders from The Lobby are available.
- Body temperature screening of all guests entering the hotel is mandatory.
- Guests are required to wear masks in public spaces.
Pierrot Gourmet (1/F): Remains closed until further notice
Contact: pchpgmanagers@peninsula.com
Shanghai Terrace (4/F): In-person dining and takeout! (First day of operation: Feb 4)
Wednesday – Sunday
5:00 PM to 10:30 PM
Book a table | Order takeout | Order an experience
Contemporary American Menu available upon request.
Contact: pchstmanagers@peninsula.com
* In accordance with Illinois state mandates for COVID-19 we operate at a max. 25% capacity. No tables exceeding 4 people.
The Lobby (5/F): Takeout only!
Monday – Sunday
7:30 AM to 11:00 AM – Breakfast takeout
11:00 AM to 9:30 PM – All Day Dining takeout
The Lobby will remain closed for in-person dining until future notice. Shanghai Terrace will use The Lobby restaurant to serve dinner guests.
Contact: pchlobbymanagers@peninsula.com
Z Bar (6/F): In-person. (First day of operation: Feb 12)
Friday – Saturday
4:00 PM to 12:00 AM
Contact: pchzbarmanagers@peninsula.com
* In accordance with Illinois state mandates for COVID-19 we operate at a max. 25% capacity. No tables exceeding 4 people.
Monday - Sunday, 6:00 AM to 11:00 PM – Full IRD menu.
Limited options available overnight. Contact: pchirdmanagers@peninsula.com
* Please visit (TOCK) to see all experiences / takeout offers.
* Please email diningpch@peninsula.com for any general inquiry
THE PENINSULA SPA / FITNESS CENTER / SWIMMING POOL
- Body temperature screening of all guests entering the hotel is mandatory.
- Guests are required to wear masks in public spaces.
- Reservations are strongly recommended. For Spa reservations and assistance, please call +1 312-573-6860.
The Peninsula Spa: 9:00 am - 7:00 pm
- Modified menu of treatments available.
- Locker room and steam room are temporarily closed.
- Only bottled water will be offered. Pre-packaged snacks available.
- Reading materials will not be available.
- Health declaration form to be completed upon spa check-in.
Fitness Center: 6:00 am - 8:00 pm
- Only bottled water will be offered. No fruits, reading materials or cold towels will be available.
- Headsets available upon request.
- Limitation of the number of guests in the fitness center. Guests will need to schedule a reservation in advance. Guests will have a maximum 1hr time allotment.
- Limitation of the number of guests in the swimming pool and terrace. Guests will need to schedule a reservation in advance. Guests will have a maximum 2hr time allotment
- Family hours (only time children are allowed to swim): 10:00 am - 12:00 pm, 4:00 pm - 6:00 pm. During family hours, guests will have a maximum 1hr time allotment.
- Temporarily suspended services: Hot tub, pool toys, and equipment (floaters, goggles)
SEASONAL AMENITIES
Unfortunately The Peninsula Chicago will not offer the seasonal Sky Rink for the 2020/2021 Winter Season.
RESTAURANTS
- Table size will be limited to no more than four people per indoor table.
- Face coverings must be worn at all times, except when patrons are seated and actively eating or drinking
- Patrons must be seated whenever they are eating or drinking
- Tables must be six feet apart
- Indoor service limited to no more than two hours
- All bars and restaurants must close at 11pm
EVENT VENUES
- Events will be limited to the lesser of 25 guests or 25% of overall room capacity both indoors and
outdoors - Indoor events will be able to serve food or drinks, but indoor service guidelines must be followed:
- Face coverings must be worn at all times, except when patrons are seated and actively eating or drinking
- Four people per indoor table
- Patrons must be seated whenever they are eating or drinking
- Tables must be six feet apart
- Indoor events must end at 11pm
Please email martinrahn@peninsula.com in case you have any specific question.
FOR STAYING GUESTS
- Body temperature screening of all guests entering the hotel is mandatory.
- All hotel staff will wear facemasks and /or gloves.
- Please inform your estimated time of arrival, and your preference for in-room check in and escort.
- Guests are required to wear masks in public spaces.
- Operation hours and service for The Peninsula Spa, Fitness Center and swimming pool are limited.
- Your luggage will be sanitized upon your arrival.
- Business Center is temporarily closed.
- Newspaper service will be available upon request, while Press Reader is available online.
For more details on our health and safety guidelines, please click here.