The Peninsula Chicago Service and Facility Changes | The Peninsula Hotels
The Peninsula Chicago Service and Facility Changes
DINING
- Please note that our restaurants will be temporarily closed beginning January 1, 2021. To-Go orders from The Lobby are available.
- Body temperature screening of all guests entering the hotel is mandatory.
- Guests are required to wear masks in public spaces.
Pierrot Gourmet (1/F): Temporarily closed.
Shanghai Terrace (4/F): Temporarily closed.
The Lobby (5/F): Temporarily closed.
- For To-Go orders, please order online at OpenTable or contact diningPCH@peninsula.com or call 312.573.6695.
Z Bar (6/F): Temporarily closed.
In-Room Dining: Available 24 hours
THE PENINSULA SPA / FITNESS CENTER / SWIMMING POOL
- Body temperature screening of all guests entering the hotel is mandatory.
- Guests are required to wear masks in public spaces.
- Reservations are strongly recommended. For Spa reservations and assistance, please call +1 312-573-6860.
The Peninsula Spa: 9:00 am - 7:00 pm
- Modified menu of treatments available.
- Locker room and steam room are temporarily closed.
- Only bottled water will be offered. Pre-packaged snacks available.
- Reading materials will not be available.
- Health declaration form to be completed upon spa check-in.
Fitness Center: 6:00 am - 8:00 pm
- Only bottled water will be offered. No fruits, reading materials or cold towels will be available.
- Headsets available upon request.
- Limitation of the number of guests in the fitness center. Guests will need to schedule a reservation in advance. Guests will have a maximum 1hr time allotment.
Swimming Pool & Terrace: 6:00 am - 8:00 pm
- Limitation of the number of guests in the swimming pool and terrace. Guests will need to schedule a reservation in advance. Guests will have a maximum 2hr time allotment
- Family hours (only time children are allowed to swim): 10:00 am - 12:00 pm, 4:00 pm - 6:00 pm. During family hours, guests will have a maximum 1hr time allotment.
- Temporarily suspended services: Hot tub, pool toys, and equipment (floaters, goggles)
SEASONAL AMENITIES
Unfortunately The Peninsula Chicago will not offer the seasonal Sky Rink for the 2020/2021 Winter Season.
FOR STAYING GUESTS
- Body temperature screening of all guests entering the hotel is mandatory.
- All hotel staff will wear facemasks and /or gloves.
- Please inform your estimated time of arrival, and your preference for in-room check in and escort.
- Guests are required to wear masks in public spaces.
- Operation hours and service for The Peninsula Spa, Fitness Center and swimming pool are limited.
- Your luggage will be sanitized upon your arrival.
- Business Center is temporarily closed.
- Newspaper service will be available upon request, while Press Reader is available online.
For more details on our health and safety guidelines, please click here.