The Peninsula Chicago Service and Facility Changes | The Peninsula Hotels

The Peninsula Chicago Service and Facility Changes

DINING

  • Please note that our restaurants will be temporarily closed beginning Friday, October 30, 2020. To-Go orders from Shanghai Terrace and The Lobby are available.
  • Body temperature screening of all guests entering the hotel is mandatory.
  • Guests are required to wear masks in public spaces.

Pierrot Gourmet (1/F): Temporarily closed.

 

Shanghai Terrace (4/F): Temporarily closed.

The Lobby (5/F): Temporarily closed.

Z Bar (6/F): Temporarily closed.

 

In-Room Dining: Available 24 hours

 

 

THE PENINSULA SPA / FITNESS CENTER / SWIMMING POOL

  • Body temperature screening of all guests entering the hotel is mandatory.
  • Guests are required to wear masks in public spaces.
  • Reservations are strongly recommended. For Spa reservations and assistance, please call +1 312-573-6860. 

The Peninsula Spa: 9:00 am - 7:00 pm 

  • Modified menu of treatments available.
  • Locker room and steam room are temporarily closed.
  • Only bottled water will be offered. Pre-packaged snacks available. 
  • Reading materials will not be available.
  • Health declaration form to be completed upon spa check-in.

Fitness Center: 6:00 am - 8:00 pm

  • Only bottled water will be offered. No fruits, reading materials or cold towels will be available.
  • Headsets available upon request.
  • Limitation of the number of guests in the fitness center. Guests will need to schedule a reservation in advance. Guests will have a maximum 1hr time allotment.
Swimming Pool & Terrace:  6:00 am - 8:00 pm
  • Limitation of the number of guests in the swimming pool and terrace. Guests will need to schedule a reservation in advance. Guests will have a maximum 2hr time allotment
  • Family hours (only time children are allowed to swim): 10:00 am - 12:00 pm, 4:00 pm - 6:00 pm. During family hours, guests will have a maximum 1hr time allotment.
  • Temporarily suspended services: Hot tub, pool toys, and equipment (floaters, goggles)
 

FOR STAYING GUESTS

  • Body temperature screening of all guests entering the hotel is mandatory.
  • All hotel staff will wear facemasks and /or gloves.
  • Please inform your estimated time of arrival, and your preference for in-room check in and escort.
  • Guests are required to wear masks in public spaces.
  • Operation hours and service for The Peninsula Spa, Fitness Center and swimming pool are limited.
  • Your luggage will be sanitized upon your arrival.
  • Business Center is temporarily closed. 
  • Newspaper service will be available upon request, while Press Reader is available online.

For more details on our health and safety guidelines, please click here.

Enquiries

The Peninsula Chicago

Tel: +1 312 337 2888

E-mail: pch@peninsula.com