The Peninsula Chicago Service and Facility Changes | The Peninsula Hotels

The Peninsula Chicago Service and Facility Changes

DINING

• Please note that our restaurants will be temporarily closed beginning Friday, October 30, 2020. To-Go orders from Shanghai Terrace and The Lobby are available.
• Body temperature screening of all guests entering the hotel is mandatory.
• Guests are required to wear masks in public spaces.

Pierrot Gourmet (1/F): Temporarily closed.

Shanghai Terrace (4/F): Temporarily closed.

• For To-Go orders, please order online at OpenTable or contact diningPCH@peninsula.com or call 312.573.6567.

The Lobby (5/F): Temporarily closed.

• For To-Go orders, please order online at OpenTable or contact diningPCH@peninsula.com or call 312.573.6695.

Z Bar (6/F): Temporarily closed.

In-Room Dining: Available 24 hours

THE PENINSULA SPA / FITNESS CENTER / SWIMMING POOL

• Body temperature screening of all guests entering the hotel is mandatory.
• Guests are required to wear masks in public spaces.
• Reservations are strongly recommended. For Spa reservations and assistance, please call +1 312-573-6860. 

The Peninsula Spa: 9:00 am - 7:00 pm 

• Modified menu of treatments available.
• Locker room and steam room are temporarily closed.
• Only bottled water will be offered. Pre-packaged snacks available. 
• Reading materials will not be available.
• Health declaration form to be completed upon spa check-in.

Fitness Center: 6:00 am - 8:00 pm

• Only bottled water will be offered. No fruits, reading materials or cold towels will be available.
• Headsets available upon request.
• Limitation of the number of guests in the fitness center. Guests will need to schedule a reservation in advance. Guests will have a maximum 1hr time allotment.

• Limitation of the number of guests in the swimming pool and terrace. Guests will need to schedule a reservation in advance. Guests will have a maximum 2hr time allotment
• Family hours (only time children are allowed to swim): 10:00 am - 12:00 pm, 4:00 pm - 6:00 pm. During family hours, guests will have a maximum 1hr time allotment.
• Temporarily suspended services: Hot tub, pool toys, and equipment (floaters, goggles)

FOR STAYING GUESTS

• Body temperature screening of all guests entering the hotel is mandatory.
• All hotel staff will wear facemasks and /or gloves.
• Please inform your estimated time of arrival, and your preference for in-room check in and escort.
• Guests are required to wear masks in public spaces.
• Operation hours and service for The Peninsula Spa, Fitness Center and swimming pool are limited.
• Your luggage will be sanitized upon your arrival.
• Business Center is temporarily closed. 
• Newspaper service will be available upon request, while Press Reader is available online.

For more details on our health and safety guidelines, please click here.