Spa & Wellness

PREPARING FOR YOUR TREATMENT

We recommend that hotel guests arrive at The Spa wearing the robe and slippers provided in your room, and would advise that valuables are left in the safe in the room.

SPA ETIQUETTE

The Peninsula Spa is a place of relaxation and tranquility.  Please respect all Spa guests’ right to privacy, serenity and comfort. The Spa is a smoke-free zone, and the use of mobile phones, personal digital assistants and other personal electronic devices is not permitted. The Spa provides towels, slippers, shower caps and all amenities required for use during your visit. The minimum age is 16 for access to and treatments at The Peninsula Spa.

PREGNANCY

We have specially designed treatments for expectant and nursing mothers. Please allow our Spa team to guide you in selecting which treatments are most suitable for you during these special times.

ARRIVAL TIME

You are encouraged to arrive for your appointment time. The treatment duration includes the installation of the client. Please be advised that late arrivals will result in a reduction of treatment time. 

The indicated time incorporates your arrival and your preparation time before your treatment. In case you are delayed, depending on room availability, we will do our best to accommodate your situation. In case we cannot find availability, please note your treatment may be shortened.

CANCELLATION POLICY

A cancellation within six hours or within 24 hours for multiple treatments will incur a 100% charge.

HOME CARE

To continue your Spa regime and experience the benefits at home, all products used in our treatments are available for purchase from The Spa Reception.

PERSONAL HEALTH

We thank you to let us know about any health issue, allergy or injury that may affect your experience at The Peninsula Spa when reserving your treatment.

PRICES

All prices are quoted in Euros and are subject to change at any time.