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An Overview of The Peninsula Hotels

Company Overview

The Peninsula Hotels group has a unique identity among the world’s leading hotels. Established in 1928, we now operate prestigious luxury properties in ten major cities. These include the flagship in Hong Kong, plus Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila, and Paris with Istanbul, London and Yangon under development. Peninsula is a living legend, the name synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests.

  • Travel + Leisure (USA)

    2014 - 2017 World’s Best Awards

    Top Hotel Brands

  • Condé Nast Traveller (USA)

    2013 Business Travel Awards 
    Best Hotel Brand for Business Travel

  • HOTELS Magazine (USA)

    2013 Corporate Hotelier of the World
    Mr Peter Borer



The Peninsula Shanghai

Hotel Overview

The Peninsula Shanghai marks the return of classic luxury to Asian’s most stylish city, with a stunning new building on Shanghai’s historic Bund. The idea was to recreate the serenity and sophistication of a rich Chinese merchant’s home in the 1920s on a grand, yet residential, scale. Setting new standards in service and comfort, The Peninsula Shanghai’s state-of-the-art facilities and breathtaking river views add even more allure to this outstanding property.


The Peninsula Hotels is owned and operated by a subsidiary of The Hongkong and Shanghai Hotels, Limited, a company listed on the Hong Kong Stock Exchange. The Hongkong and Shanghai Hotels, Limited has a global workforce of 6,000 and its staff is the Company’s greatest competitive advantage.

The hospitality industry, being a global business, provides hoteliers involved in all its many sectors with opportunities to gain broad experience, not just within a company but also in various countries. The twin challenges of career progression and exposure to international cultures make this one of the most exciting sectors to pursue.


Since opening in 2009, The Peninsula Shanghai has been showered with accolades and awards by both international and local print and online publications as well as leading travel guides.


    Best In Travel Poll 2013 in the Top 25 Business Hotels and Top 25 Conference Hotels categories

  • Travel + Leisure

    The world's best best city hotel in Asia 2016

  • Robb Report

    100 Hotels list 2013

  • Gogobot

    Traveler's Favourite Awards in 2012 - The Best Hotels in Asia

  • Forbes Travel Guide

    Forbes Five-Star Hotel 2013 
    Forbes Five-Star Spa 2013

  • DestinAsian

    The Best Hotel in Shanghai in DestinAsian’s Readers’ Choice Awards 2013

  • TTG China

    Best Luxury Hotel in Shanghai in the 6th Annual TTG China Travel Awards

Corporate Executives


  • Mr. Joseph Chong
    The Peninsula Shanghai
    General Manager & Managing Director The Peninsula Shanghai Complex

    Mr. Chong joined The Peninsula Hotels in 2000 as Director of Rooms at The Peninsula Beijing. In 2005, he was promoted to be Executive Assistant Manager, Rooms and soon after that he was transferred to The Peninsula Bangkok as Resident Manager. In early 2009, he joined the pre-opening team of The Peninsula Shanghai as Hotel Manager and played an instrumental role in the opening of the hotel in October 2009. In April 2011, Mr. Chong assumed the role of General Manager of The Peninsula Shanghai. He is currently a Fellow of The Institute of Hospitality (UK).

  • Ms. Cecilia Lui
    The Peninsula Shanghai
    Regional Director of Communications - China

    Ms. Lui began her hospitality career in 1990 at the Hotel Nikko in Hong Kong as Assistant Public Relations Manager. She held various public relations appointments with The Regent Hong Kong, The Excelsior Hong Kong and Holiday Inn Worldwide before joining The Peninsula Beijing in 2001 as Director of Public Relations. Most recently, she was the Director of Communications – China based at The Peninsula Beijing before transferring to The Peninsula Shanghai in January 2009.

  • Ms. Rieko Kibe
    The Peninsula Shanghai
    Director of Marketing - East China

    Japanese-born Ms. Kibe began her hospitality career at the two Hyatt properties in Hong Kong before joining The Peninsula Hong Kong in 1994 as Assistant Director of Sales – Japan. After successive promotions within the hotel, she was appointed Director of Sales – Japan in 1996 and Director of Sales in 1999. She was Director of Marketing at The Peninsula Bangkok since 2007 prior to joining The Peninsula Shanghai.

  • Mr. Nicol Yuen
    The Peninsula Shanghai
    Director of Finance

    Mr. Yuen has held various positions in finance over the last 25 years with the Regal, Hyatt, Nikko and Hilton groups in Hong Kong, Macau and Shanghai. His most recent posting was at the Portman Ritz-Carlton in Shanghai where he was Area Director of Finance, providing support to Ritz-Carlton hotels in China, Korea and Singapore. He joined The Peninsula Shanghai in February 2011.

  • Mr. Rick Zhou
    The Peninsula Shanghai
    Director of Engineering

    A graduate of Zhe Jiang University in Mechanical Engineering, Mr. Zhou started his hospitality career as a lecturer at the Tourism Institute of Shanghai in 1985. In 1993, he began working at the Sofitel Highland Shanghai and continued on in various positions at the Hotel Plaza NA & Great Wall, the Shanghai JC Mandarin and the Traders Hotel in Shenyang. He joined the Four Seasons Shanghai in 2001 as Director of Engineering before joining The Peninsula Shanghai in December 2008.