The Peninsula Hotels group has a unique identity among the world’s leading hotels. Established in 1928, we now operate prestigious luxury properties in ten major cities. These include the flagship in Hong Kong, plus Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila, and Paris with London under development. Peninsula is a living legend, the name synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests.
Travel + Leisure (USA)2014 World’s Best Awards
Top Hotel Brands
Condé Nast Traveller (USA)
2013 Business Travel Awards
Best Hotel Brand for Business Travel
HOTELS Magazine (USA)
2013 Corporate Hotelier of the World
Mr Peter Borer
For over 25 years The Peninsula New York has been a landmark on New York’s Fifth Avenue. The US Peninsula flagship hotel has been in operation since 1988 and is housed in a 1905 Beaux-Arts Landmark building. The Peninsula New York strives to follow in the footsteps of the hotel group’s Grande Dame, The Peninsula Hong Kong, by providing luxurious comfort combined with exceptional, personalised service. Overlooking Fifth Avenue with views of Central Park, The Peninsula New York marries Hong Kong service with Midtown style.
The Peninsula New York is known for its world-renowned service and attention to detail, and the hotel’s success depends greatly on the dedication and graciousness of its employees. The Peninsula employees traditionally exemplify exceptional customer service skills and demonstrate a professional attitude that makes the work environment all the more pleasurable. We offer staff a competitive salary, complete benefits package including health coverage, dental, life insurance plan, commuter benefits programme, discounted health club memberships and a 401k plan that matches up to 5% of contributions. The hotel offers a variety of on-site training for employees at every level, including corporate-sponsored programmes and cross-training opportunities at sister properties. We strive to create a motivating and rewarding environment in which all employees may thrive.
The Peninsula New York has been the recipient of some of the most prestigious accolades in the hospitality industry, including Forbes Five Star (previously Mobil) and the AAA Five Diamond awards as well as being voted "#1 Hotel in New York City" by Condé Nast Traveler magazine in both 2012 and 2013.
Forbes Travel GuideAnnual Star Awards 2015
Five Star Hotel
U.S. News & World ReportBest Hotels in the USA 2015
Number 2 Best Hotel in New York City
Travel + Leisure2014 World’s Best Business Hotels
#3 Top Hotel in New York City 91.43
Condé Nast TravelerThe Reader’s Choice Awards 2013
# 1 Hotel in New York City
Andrew Harper’s Hideaway Report2013 Readers’ Choice Awards
Top 20 US City Hotels
AAAFive Diamond Award 2013
15th Consecutive Year
Travel + Leisure500 World’s Best Hotels 2013
Mr. Jonathan CrookThe Peninsula New YorkGeneral Manager
Mr. Crook was appointed General Manager of The Peninsula New York in April 2011. His commitment to The Peninsula Hotels spans more than a decade, with key executive positions in both North America and Asia, most recently as General Manager of The Peninsula Manila.
Mr. Alpan KeskinThe Peninsula New YorkResident Manager
Mr. Keskin was appointed to the position of Resident Manager in June 2012. He joined The Peninsula New York in 2008 as Director of Food and Beverage and was promoted to Executive Assistant Manager, Food and Beverage in April 2011. He previously held food and beverage positions at several luxury hotels in New York City.
Ms. Sharon Telesca FeurerThe Peninsula New YorkDirector of Marketing
Ms. Telesca Feurer joined The Peninsula New York as Director of Marketing in August 2011 and was promoted to Director of Marketing for The Peninsula Hotels in October 2012. She was previously Director of Sales and Marketing at the Trump SoHo New York and has held various high-level marketing positions in New York over the past 20 years, including AKA Hotels, Gramercy Park Hotel and The St. Regis.
Ms. Tricia RosentreterThe Peninsula New YorkRegional Director of Communications
Ms. Rosentreter joined The Peninsula New York in 2004 as Regional Director of Communications. She previously held positions in public relations firms in both New York and California, specialising in travel.
Ms. Alexandra HelouThe Peninsula New YorkDirector of Guest Relations
Ms. Helou joined The Peninsula New York in September 2013 as Director of Guest Relations. She was most recently Senior Diplomatic and Entertainment Manager at The Waldorf Astoria and Guest Relations Manager at The Pierre, both in New York. Ms. Helou is proficient in five languages, including English, French, Spanish, Polish and Arabic.
Ms. Emily HornThe Peninsula New YorkDirector of Sales
Ms. Horn has more than 6 years of experience in Sales and Marketing for luxury hotels including Morgans Hotel Group and The Ritz-Carlton. She began her career in this group as a Corporate and Group Sales Manager at The Peninsula New York in February of 2012. Ms. Horn was promoted in April of 2013 to Regional Director of Sales for The Peninsula Hotels, she was responsible for direct sales activities and total account management for all properties, including the opening of The Peninsula Paris. Ms. Horn was promoted to the Director of Sales at The Peninsula New York in April, 2015.
Ms. Enid FernandezThe Peninsula New YorkSpa DirectorMs. Fernandez joined The Peninsula New York in 2002 as Assistant Spa Director and was promoted to Spa Director in 2012. Under her expert supervision The Spa has won numerous accolades, including the prestigious Forbes Five Star award for four consecutive years and Condé Nast Traveler magazine’s #1 Hotel Spa in the USA in 2012.
Ms. Lesley BlackburnThe Peninsula New YorkCatering Manager
Ms. Blackburn joined The Peninsula New York as Catering Manager in 2009. She assists guests with weddings, parties, meetings and more. Previously she was Director of Sales for consultation company, State of the Art and was Director of Catering for Cipriani Wall Street.
Mr. Frederick BiglerThe Peninsula New YorkChief Concierge
Mr. Bigler was appointed Chef Concierge of The Peninsula New York in 2010. His previous experience spans several top luxury hotels in New York City, including The Ritz-Carlton Central Park and the St. Regis. He is a prominent member of Les Clefs d'Or USA, and has also served twice on the board of The New York City Association of Hotel Concierges. Mr. Bigler was the recent recipient of the ‘Chief Concierge of The Year’ award presented to him at The Hotel Excellence Awards in January of 2012.