Frederick Bigler is the Chef Concierge at The Peninsula New York. Frederick is recognized as a destination expert of New York City by forbestraveler.com and has been named by Virtuoso Magazine as "One of the Top Ten Miracle Makers of the World." He is a prominent member of Les Clefs d'Or USA and has served on the board of The New York City Association of Hotel Concierges. Frederick Says “It's about the guests, the art of delivering exceptional service and what's most important are the priceless memories with which they leave my hotel and this great city."