The Peninsula Hong Kong

About Us

Hotel Executives

The Peninsula Hong Kong is both an internationally renowned five-star hotel and an integral part of the local community. Our corporate executives understand they are custodians of a living legend, charged not just with maintaining impeccable standards of service, but also ensuring this continues for the next generation of guests.
  • Ms Rainy Chan
    General Manager
    Ms. Chan has been General Manager of The Peninsula Hong Kong since 2007. She joined The Peninsula Hotels in 1994, and has held various senior management positions at the company’s properties in Hong Kong, Chicago, New York and Bangkok.
  • Mr Xavier Pougnard
    Resident Manager
    Mr Pougnard was appointed Resident Manager of The Peninsula Hong Kong in November 2012. He has been in the hospitality industry since 1993 and has gained a wealth of experience in luxury hotels around the world, including Switzerland, U.S.A., Canada, Egypt and Mauritius before moving to Asia.
  • Mr Kurt Macher
    Executive Assistant Manager, Rooms 
    Mr Macher joined The Peninsula Hotels in 2010, with tenures at The Peninsula Hong Kong as well as in New York. He has forged a hospitality career spanning over 20 years in guest experience-focused roles at leading five-star properties around the globe, namely in the US, Canada, West Indies, the Middle East, Switzerland, France and Austria.
  • Ms Alice Chan
    Guest Relations Director
    Ms. Chan joined The Peninsula Hong Kong in 1995 as a Front Desk Agent, and continued to grow her career, holding the post of Front Office Manager in 2002, before being appointed to Director of Guest Relations in 2005.
  • Ms Echo Zhu
    Chief Concierge
    Ms. Zhu joined The Peninsula Beijing’s Concierge team in 1995, and was holding the post of Chief Concierge when she departed the hotel in 2007. After attaining her Masters of Business Administration in 2008, she was appointed Chef Concierge at The Peninsula Hong Kong in the same year.
  • Mr Kevin Tsang
    Director of Food and Beverage
    Having worked at The Peninsula Hong Kong since 1991, Kevin Tsang was appointed Director of Food and Beverage at the hotel in 2010. He was transferred to The Peninsula Bangkok in the same capacity before returning to the group's flagship hotel.
  • Mr Florian Trento
    Executive Chef
    Mr. Trento has been with The Peninsula Hong Kong since 1987, and has been Executive Chef since 1991. A Swiss national, he completed his training and apprenticeship in Switzerland, and currently oversees eight restaurants and a brigade of 135 chefs.
  • Ms Vindy Lui
    Director of Catering & Conference Services
    Ms. Lui joined The Peninsula Hong Kong in 2000 as a Catering Executive, and continues to grow and develop her career. She was appointed Catering Manager in 2007, and now leads the team, assisting guests with weddings, parties, meetings and more.
  • Ms Sherona Lau
    Director of Marketing
    A native of Hong Kong, Ms Sherona Lau returns to The Peninsula Hotels following senior hospitality marketing roles in China and Hong Kong. Ms Lau previously enjoyed an eight year tenure in various Sales and Marketing posts, both at the regional office and The Peninsula Bangkok. She brings a wealth of international sales and marketing expertise to The Peninsula Hong Kong, in addition to seasoned know-how in the resort, luxury, and business segments.
  • Ms Charis Yim
    Director of Sales
    Ms. Yim joined The Peninsula Hong Kong in 2002 as a Sales Manager, after having been in the hotel industry since 1995. In 2007, she was appointed Director of Sales, after appointment as Associate Director of Sales and Assistant Director of Sales.
  • Mr Fuji Yamase
    Area Director of Sales, Hong Kong & Thailand
    Mr. Yamase began his hospitality career in 1990, and has previously held positions in Hong Kong, Osaka and Kyoto. He was appointed Director of Sales – Japan at The Peninsula Hong Kong in 2007.
  • Ms Olivia Toth
    Director of Public Relations
    Ms Toth joined The Peninsula Hong Kong in 2011 with a proven track record in luxury hotel communications. She located to Hong Kong in 1999, pursuing a career in print publishing and holding key senior editorial roles within the luxury lifestyle media prior to her move into hotel public relations.
  • Ms Jenny Chan
    Director of Human Resources
    Establishing her human resources career within the fashion sector at leading high street retailers in Hong Kong, Ms Chan has forged a career in the luxury hotel sector since 2008. Her passion for talent acquisition and retention have distinguished her reputation within the sector and cemented her strategic role at The Peninsula Hong Kong.