Scheduling and Appointment Information
To ensure your preferred time and service is available, we recommend advance booking.
Our specialist Spa reception team are available to guide and assist you to select the most suitable treatment for you.
As an alternative to selecting specific treatments, we would encourage you reserve an appointment for Treatment Time (a minimum of two hours) and allow your therapist to work on your individual and specific needs that day.
A 50% cancellation charge will be incurred for any treatment or Spa Programme not cancelled at least 24 hours prior to the appointment. Cancellation within 12 hours will incur a 100% charge.
When making your Spa reservation, kindly advise us of any health conditions, allergies or injuries which could affect your treatment
We have specially-designed treatments for expectant and nursing mothers. Please advise our Spa team to guide you in selecting which treatments are most suitable for you during this special time.
The minimum age of 16 is required for access to and treatments in The Peninsula Spa.
We would like to invite hotel guests to arrive at The Spa wearing the robe and slippers provided in the guest room, and would suggest that valuables are left in the in-room safe.
The Spa will provide towel, slippers, as well as other bath amenities you may need during your visit
You are encouraged to arrive 30 minutes prior to your appointment to change, relax and enjoy the exclusive facilities at The Spa. Please be advised that late arrivals may result in a reduction of treatment time.
During Your Spa Visit
Our Spa environment is one of relaxation and tranquillity. Please respect all Spa guests’ right to privacy and serenity. In light of this, please turn off your mobile phones, pagers and other hand-held devices. Smoking is not permitted.
The use of swimwear is optional in our Thermal Suite facilities, as these are separate for male and female guests.
All treatments include use of the Tea Lounge and Relaxation Areas.
To continue your Spa regime and experience at home, all ESPA products used in the treatments are available for purchase from the Spa Reception.
All prices are subject to 10% service charge and applicable government tax, and are subject to change without prior notice.